We felt our actions were reasonable and our communication with Caldera, while some times emotional, was always professional- yet we were completely deserted. Even before we arrived, we were blown away by the service -- the prompt and thorough attention to every detail of our itinerary, the expectation and preparation for our early check in and the warmth and professionalism of the staff. The Valles Suite is a modern family chalet with an elegant but rustic appeal. Yes, Caldera House offers an airport shuttle for guests. Prenota Caldera House, Jackson Hole su Tripadvisor: consulta le recensioni di 24 viaggiatori che sono stati al Caldera House (n.6 su 8 hotel a Jackson Hole) e guarda 31 foto delle stanze! The health and safety of our guests and employees is our top priority. While the caldera house is a beautiful property full of all the luxurious amenities of a 5 star boutique property, what it has in beauty it severely lacks in customer service and experience. WiFi and parking are free, and this hotel also features a restaurant. When this property first came up on my radar, I was looking for destinations for our honeymoon. Westbank Grill At Four Seasons Jackson Hole. This is the version of our website addressed to speakers of English in the United States. Aside from the look and feel of the hotel, the staff truly made a huge difference. Summer or winter, The House offers unparalleled access to adventure in a setting to die for. When we signed our contract with CH it felt as though the weight of the world was lifted off our shoulders! Guests of Caldera House have 24-hour access to our well-equipped fitness studio, heated outdoor infinity plunge, and cedar dry sauna. Due to the evolving COVID-19 situation, we are offering free cancellations up to 21 days before arrival on stays between November 26, 2020 and April 11, 2021. A sophisticated and artful respite from the day's activities, the Newberry Suite brings a sense of lively eclecticism to the American West. Please see our partners for more details. Own or manage this property? A number of relaxing massages and treatments are available at the spa or in-room, if desired. I miss it already. Due to the evolving COVID-19 situation, we are offering free cancellations up to 21 days before arrival on stays between November 26, 2020 and April 11, 2021. Our Member’s Lounge—equipped with full bar, large slopeside-facing outdoor patio, and fire pits—is available for parties and events accommodating up to 80 guests. Our bedroom was right next to the tram loading and I can tell you that you don’t hear it at all. Top room amenities include a kitchenette, a minibar, and air conditioning. Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge. The kitchen is so well appointed. The Caldera House Spa & Athletic Club is perfect for rejuvenating after a day spent navigating the wild terrain of Jackson Hole. The most private of our two-bedroom suites, Socorro's is an airy and truly home-like space complete with its own well-curated library. 3275 W. Village Dr., My family scrambled to pick up the pieces, incurring excessive costs, while trying to find alternative arrangements- only to find out out our options were very limited given how close the wedding now was. Yes, pets are typically allowed, but it's always best to call ahead to confirm. The suites are so so big and feels like it has every luxury you could imagine. Are any cleaning services offered at Caldera House? Inspired by the golden age of Alpine hotels, Caldera House brings inch-perfect design and intuitive service to the rugged wilds of Jackson Hole, Wyoming. The suite cleaning staff does a great job as well. Flights from the UK and Europe involve a change – Denver, Houston and Dallas are all popular. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Jackson Hole Mountain Resort is minutes away. Hotels near MeadowLark Massage and BodyWorks, Hotels near Call of the WYld Dogsled Tours, Hotels near Endeavor Ballooning Private Balloon Flights. If you are a skier, the location of Caldera House is perfect. Teton Village, WY 83025 Caldera House begins welcoming guests for the winter season starting November 26. View deals for Caldera House Jackson Hole, including fully refundable rates with free cancellation. If family travel is about making memories, the ones we made at Caldera House are ones that will last a lifetime. Customer service was excellent considering we rolled into the very relaxed members lounge with a small dog, a toddler, and a baby! Yes, dry cleaning and laundry service are offered to guests. 3275 W. Village Drive, Teton Village, WY 83025, Lock in the lowest price from these sites, Design + Service + Excellence = Caldera House, I had the pleasure of staying at the Caldera House during one of the wellness retreats and I can't stop raving about it to everyone. I also enjoyed my first Peleton ride down in the gym! Caldera House can easily accommodate a variety of functions, be it a group retreat, holiday party, rehearsal dinner, reception, or buyout. For questions related to new or upcoming reservations: Designed as a modernist sky retreat, the Taupo Suite creates an unmistakably inviting mood with its darker color palette and rich textiles. Each bedroom has it's own bathroom, and there's a half bath at the entrance of the unit. The beds and pillows in the Caldera house are heavenly. Jackson Hole Airport is closest. The front desk staff is so wonderful, esp Chris who was outstanding and so helpful. But I felt compelled to post this review in the hopes that this might prevent another couple from having the same experience we did. After some interaction, you sense that they are all a big family more than employees and it was lovely to meet and chat with many of them during our stay. Yes, a parking garage is available to guests. This is not about nit picking the little things like our car pick up being late or lack of service with luggage upon arrival, but rather the property’s overzealous commitments to hosting events they are not properly set up to execute on. All rooms have spa tubs and washers/dryers. Guests have 24-hour access to our fitness studio, equipped with Peloton bikes and yoga corner, as well as our heated outdoor infinity plunge and cedar dry sauna. Is Caldera House located near the city center? As my first visit to Jackson Hole, I was already impressed with the scenery, but the hotel (and it's staff) made it a truly amazing experience. What are some restaurants close to Caldera House? Being that we traditionally head to Jackson at least once a year to visit family, have a home away from home feeling is exactly what we look for in the area. Nestled at the base of the mountain, ski straight to Southcable Café for a quick bite or beer, or cozy up with a warm meal at the iconic Old Yellowstone Garage. If you can afford it, by all means come here as a couple, and enjoy it! We've been fortunate to travel to many wonderful destinations, but Caldera House is another level in every aspect. We stayed in the Valles Suite, a 4 bedroom 5,000sf unit, and it was to die for. Which popular attractions are close to Caldera House? As I mentioned, CH is a beautiful property with many wonderful amenities and I wish them success, but I do hope management strongly considers this feedback, and does not cast it aside again, because the current customer service and event management experience is far from any acceptable standard level. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We can't wait to return! I adored our balcony for the views as well. Caldera House begins welcoming guests for the winter season starting November 26. We recommend calling ahead to confirm details. But with a second bedroom, I'd say come with friends or family - I guarantee it will become a lifelong memory. It's the home you always dreamed of in the mountains and the place we were lucky enough to call home for an unbelievable four nights. A juxtaposition of dark and light, hard and soft, the Pacana Suite challenges expectations of what a Western residence should be.