[We will notify you by email when your return has been processed. First, you will be able to control your return terms. Download our refund and return policy template below, and read our writing guide with examples to learn how to best create your own. A return and refund policy outlines how, when, and under what conditions your customers can return purchased goods and services. 2. Here’s a breakdown of the main sections a return policy includes: As the name implies, a return policy should clearly indicate if customers are allowed to return purchased products or claim refunds on paid-for services. Not only do ecommerce entrepreneurs need to factor shipping costs into their returns and refunds, but studies show that online consumers place a particular value on the online shopping returns experience. Our sleep specialists are happy to help! Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. This article does not create an attorney-client relationship, nor is it a solicitation to offer legal advice. No refund policy — If you don’t allow refunds for purchased goods or services, state this explicitly. Booking.com. To return an item, [please email customer service at ________ [email address] to obtain a Return Merchandise Authorization (RMA) number. So I’ve been seeing them more around the internet lately and my local Costco is having a demo event. As long as you soak them and put them in the fridge before … Take, for example, Walmart’s return policy : Walmart gives detailed instructions on how customers can return or exchange an item purchased online, and provides user-friendly diagrams to illustrate the process. ... Return policy: Returnable within 30 days of receipt In most cases, items shipped from Amazon.com may be returned for a full refund. Unless noted otherwise in the ordering pipeline, Hexclad Hybrid Cookware ships all items within two days of receiving an order. We set out to create an extremely durable pan that does it all. This template is free for download. Most reviews are positive with the usual negative “everything sticks” review. Please keep the receipt. Alternatively, you can click the button beneath it to download the policy in Microsoft Word and PDF file formats. Simply posting it will be enough to make your policy enforceable. Avoid using any legalese that can confuse customers about the extent of your return policy. However, eBay requires all stores to have this policy: We've found that items with clear return policies typically sell better than items that don't. Well crafted. Get your Lifetime Warranty here. Secondly, you will gain the confidence of potential customers and convert more sales. A Return and Refund Policy is the agreement where you inform customers about your policies regarding returns and refunds. A good sample return policy for small business comes from Polkadots and Moonbeams in Los Angeles. Our Return & Refund Policy template lets you get started with a Return and Refund Policy agreement. Here are some return policies samples that can help you get inspired. The FTC only inserts itself into return and refund disputes if there’s an indication of corruption or illicit business practices at hand. We are confident that you will absolutely love your HexClad cookware and if you do not we will be happy to refund you within our 30-day return window.. Our policy lasts 30 days. HexClad 7-piece Cookware Set... That’s normal. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. The Nectar bed frame with headboard is eligible for return within 50 days of delivery. If your business operates above board, the FTC has no need to determine how you handle returns. Return policy: Returnable until Jan 31, 2021 For the 2020 holiday season, returnable items shipped between October 1 and December 31 can be returned until January 31, 2021. No refunds will be given for fees for shipping or for White Glove Service. You will receive notification of any delay or cancellation of your order. If you don't post a Return Policy, some laws require you to provide a minimum timeframe to accept all returns.